|
About Tagit
Getting Started
Using Tagit
Troubleshooting
About Tagit
What is
Tagit?
Tagit is a mobile interactive solutions platform. Our vision
is to enable mobile phone users to connect to the web and interact with any
multi-media content – whether it is in print, video or multimedia form.
Hence our tag line – “Tagit Connects—Whatever, Wherever,
Whenever”. By creating a platform for brands and enterprises to tap
into vast networks of perpetually-connected mobile phones, Tagit offers a
direct means for businesses to interact with the mass market.
Using 2D visual and text codes, Tagit connects the physical,
mobile and digital worlds by designating ‘tags’ to brands or
enterprises. These ‘tags’ which occupy any space or media
channel, provide mobile phone users instant gratification by offering on-tap
access to information over a 2.5G, 3G or i-mode network.
Effectively, Tagit transforms the multimedia phone into a
versatile mobile infotainment machine by unlocking a vast cache of
information that is systematically classified and categorized via an
intelligent search platform. This is the true meaning of m-enablement –
empowering everybody by granting them instant access to information they need
at any place and at any time.
What is Kooltag?
Kooltag.com
is where you can create your own experience and share that with your friends
using the tags.
What is XShare?
XShare sends your optimized pictures and other files (eg. music, documents) to your friends’ phones
reliably.
Check out XShare’s website: http://myxshare.net and its FAQ: http://myxshare.net/xshare19/pages/faq.html
What are some
of the function I can use immediately?
You can use Google search features by opening the Tagit text
pad and keying in G, followed by space, followed by your query. E.g. “G New York” will give you search results on New York from Google.
You can also share your pictures and music files, eg. MIDI ringtones with your friends using XShare. Find out how here.
Getting Started
What is GPRS?
GPRS is a technology that allows your mobile phone
to transfer data. With GPRS, you can stay connected to the Internet at all
times. Unlike an Internet connection, however, you are only charged for the
amount of data transferred and the amount of time you are connected to the
Internet. This is why GPRS users are said to be “Always
connected” to the Internet.
Setting up my
phone for Tagit – Pre-installation Checklist
Check whether your phone supports GPRS. If it
does, you can call your service provider and request for GPRS to be activated
for your account.
If you have a camera phone, you need to check
whether your phone is supported by Tagit. Please check the supported phones here.
Do I need a
data plan from my carrier to use Tagit?
Yes, you'll need to contact your carrier about getting a data
plan before downloading and using Tagit for mobile.
I am prompted
with a list of connection access points. How do I select the right
GRPS/internet connection?
In
general, every network operator made available a few choices of access points
for different uses: MMS, WAP browsing and general data. Choose one that is
meant for WAP browsing / general Internet usage (Hint: look for the words
"GPRS", "data" in the name). Consult your network
operator for further details.
The appropriate access point names for the different operators
can be found on their respective websites:
AIRTEL
HUTCH
IDEA
BSNL
SPICE
How much does
Tagit cost?
Tagit for mobile is free from Tagit Pte Ltd, but carriers may
charge data service rates for downloading and using the application with a
limited or no data plan. We recommend that you contact your carrier about an
unlimited data plan, usually available for a flat monthly fee, in order to
avoid counting bytes like you do minutes.
Which phones
does Tagit support?
Tagit works with most Symbian Series 60 phones and most
Java-enabled (J2ME) mobile phones, especially those purchased within the past
year. At this time, Tagit doesn't support BREW-enabled phones (e.g. Verizon, Alltel,
U.S.
Cellular), Nextel phones, Blackberry devices or Palm devices. To see whether
the application will work on your phone, simply visit http://www.kooltag.com/tagit/downloadmain.jsp.
Or http://www.kooltag.com/mobile
Tagit isn't
available for my phone - will it ever be?
Tagit currently supports most Symbian Series 60 and
Java-enabled phones. And we're working to make it available to as many users
as possible. If we don't currently support your phone, we encourage you to
check http://www.kooltag.com/tagit/start.jsp or check out www.kooltag.com for regular updates. You
can also submit your email
address to be one of the first to receive updates
on Tagit developments. In the meantime, there are other ways to access basic
Tagit business listings and driving directions on your phone.
Does Tagit
work everywhere?
Yes. Tagit will work everywhere, wherever you have internet
connectivity and your mobile service provider is active.
Using Tagit
How do I
download Tagit onto my phone?
§
Download from the Internet
& use Bluetooth:
The easiest way to download Tagit is to first visit http://www.kooltag.com/tagit/downloadmain.jsp
on your computer. You can choose your phone model; download the application
and transfer it using Bluetooth/Infrared to your phone.
§
WAP Download:
You can also choose to download Tagit from your phone. Go to
your web browser or mobile internet in you phone and key in http://kooltag.com/mobile. You’ll see a list of phone models supported by Tagit. Choose your
phone model and download the application.
Can I use Tagit if I
don’t own a camera phone?
Go
to our WAP site: www.kooltag.com
Save
this link as a bookmark and you can use Tagit online (with minimized
capabilities)
I received a
text message on my phone with a download URL, but I can't click on the link.
What do I do now?
Some phones don't automatically hyperlink URLs within text
messages, so you may need to manually type the URL into your mobile web
browser. Please see your owner's manual for more information.
How do I
install Tagit once I've downloaded it onto my phone?
The installation process should start automatically once
you've downloaded Tagit to your phone.
For Java version: The phone will automatically start
installation process. Select a folder location ("Applications")
where the application will be installed.
I am using the Tagit Java version and I am
prompted to allow or disallow certain operations. What do I do?
When prompted for
permission to let the application "take pictures with the camera"
or "send to the Internet", you must click "YES" to ensure
the respective command goes through.
If you do not want
to be prompted each time you use the application, you can change the settings
in your phone's "Security” or “Permissions". Under "Internet Access"
and "Multimedia", select "Ask once" to get your explicit
permission only once at the beginning of the application invocation.
How do I
start using Tagit once I've installed it onto my phone?
To begin using Tagit, access your mobile phone's list of
downloads and/or applications and select "Tagit." (Since Tagit
requires mobile Internet access, your phone may ask you to confirm your
Internet connection at startup.)
How should I
shoot the tags for best result?
Ensure
that:
· the tag is clearly captured (it should at
least occupy a quarter of your viewfinder)
· the tag is captured in favorable lighting
conditions,
· do not shake or move the camera while the
image is saving into memory
What kind of
responses can the Tagit application receive?
Images,
videos, audios, text, URLs are just some of the responses Tagit currently
handles. In the next release we will support more types.
Does Tagit
save my responses?
In
the Symbian version, by default Tagit saves all responses received (except
text & error messages). If you have the Tagit Java version, no responses
can be saved.
Do you have
any sample tags and keywords which I can use?
To
use text tags, simply press *on your keypad, or select “Keyin Code” from “Options”.
Sample
text tags:
· Google: “G <search-keywords>”
To
use kooltags, simply take picture of the tag inside
your viewfinder.
Sample
tags:
|
Tag
|
Response Expected
|
|
|
URL: http://www.tagit.tv
|
|
|
URL: http://www.processaxis.com/tagit/merlion.html
|
Does Tagit
save my Keywords which I have used once?
Tagit saves the last FIVE keywords you have entered.
How
much memory does Tagit take up on my phone?
Our Java Versions do not store any local files. So there is no
additional memory required.
Our Symbian Versions does store the images and all of these
smart phones have more than enough memory to store them.
The system also has some automated clean up mechanism when the
storage used exceeds certain parameters.
Can I capture a tag and send
it later?
Yes. See next question.
How can I resend tags?
Go to “Options” and choose “Resend
tags”. Select the tag you would like to resend and just select
“Send” command.
How do I
clear my search/Tagit history?
This feature will be available in the next release
Meanwhile, to manually remove the images that were captured
from your phone (the images that you receive are rarely stored):
- Open
the Tagit Application
- Click
on Options
- Go
to Tagit Gallery
- In
Tagit gallery select any image that you want to remove and press the
"c" button.
How can I share my files?
To start sharing your files, go to your mobile phone's list of
downloads and/or applications and select "XShare".
Click a new picture to be shared, or select the file that you
want to share, and select the recipients. That’s it.
Troubleshooting
I've
tried downloading Tagit onto my phone, but I keep seeing error messages. What
gives?
First, please visit http://www.kooltag.com/tagit/downloadmain.jsp to make sure Tagit will work
on your phone. If it does, and you continue to experience problems, please
email support@tagit.tv
I am getting error message after sending a
request to Tagit.
This
means that the image was either not captured properly or the tag submitted
was too small and your camera is unable to get a good image.
I have captured the tag but
nothing seems to be happening?
This happens when the GPRS/internet connection did not take
place. Please check if your GRPS service provider is selected properly.
(Hint: Try to connect to any URL or website from your browser)
I'm
trying to download Tagit, but my phone says it's coming from an
"unverified" or "untrusted"
source. What does this mean?
If you see an "unverified" or "untrusted source" message when downloading an
application to your phone, it means that your carrier can't figure out who
you're trying to download it from. The application will work as normal even
if your carrier can't determine its source. The software industry generally
identifies an application's "source" using a combination of digital
signatures and trusted third parties (e.g., Verisign).
But the majority of phones sold by carriers don't yet support this practice.
Tagit
isn't working like it used to. What can I do to return things to normal?
First, try quitting and restarting Tagit. Next, try turning
your phone off and on. If neither of these resolves your issue, please email support@tagit.tv
How
do I delete Tagit from my phone?
The process for uninstalling Tagit will depend on your phone.
But in general you'll need to:
·
Make sure the
Tagit application is closed.
·
Access your
mobile phone's file manager list of downloads and/or applications and
highlight "Tagit."
·
Select
"Delete," "Remove," or the like from the list of options
or settings associated with Tagit.
I
have more questions about Tagit. What can I do?
That's easy. Just contact us at support@tagit.tv
|
